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Terms & Conditions

Change Order

All jobs that have been approved CAN NOT be altered or changed due to the automation workflow of AbsoluteColor.com LTD. Any changes will result in delay of up to 4 additional working days. The result will also cost an additional $150.00 be added to your print order. Changes made before the digital proof are $15.00. A change order fee of $45.00 for any additional digital proof after the first was made will be applied to the order.

Submitting / Uploading Artwork Files

Our prepress department checks most artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to AbsoluteColor.com LTD. As postal regulations are subject to change, you are also 100% responsible for complying with current mailing restrictions for your layouts. Check with your local Post Office. However, we also offer file preparation support services for an additional cost to assist you in preparing your files for printing.

You certify that you have the right to use the image(s) in your artwork files. DO NOT send any "one-of-kind" transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork.

Uploading requirements:

A minimum of 300 DPI at 1:1 ratio (or 100%). Content that does not meet this standard may experience print or images that are fuzzy, pixilated or otherwise distorted for which AbsoluteColor.com LTD does accept any responsibility. We reserve the right to reject content that does not meet this standard, but we do not assume any obligation to verify that the content meets this criterion.

Designed in CMYK color mode and uploaded file to AbsoluteColor.com LTD in CMYK with no embedded color profile. (You may upload in RGB or some other standard if you choose, however, the color will be converted to CMYK and AbsoluteColor.com LTD is not responsible for any inaccuracy or color shift that occurs as a result of the conversion).

Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable.

Color Accuracy

AbsoluteColor.com LTD GUARANTEES that its printing will meet CMYK print industry standard. We cannot guaranteed a "match-print" color fidelity and cannot prevent a slight color shift throughout an order. AbsoluteColor.com LTD will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth) because of limitations in the printing process, as well as neighboring image ink requirements. Because we cannot control the color reproduction of a customer's monitor or inkjet printer, we cannot guarantee that the actual print color will precisely match any preview images that appears on your monitor or your printer. AbsoluteColor.com LTD is not responsible for any color shift that occurs in conversions from RGB to CMYK color space or PMS Pantone color to CMYK color values with black, near black or gray tone. Digital proof does not guarantee black, rich black, near black or gray tone final printed output. For close results, always work in CMYK color space when working on your artwork. AbsoluteColor.com LTD is not liable for color matching or ink density on screen proofs approved by customers. AbsoluteColor.com LTD will not be responsible for color integrity with "post print options" such as UV Coating, Lamination, Aqueous Coating and vanishing may affect or change the appearance of the final printed color.

The accuracy of each color reproduction (of the final printed product) is guaranteed to be within 90% of the final proof you approved. Please note that AbsoluteColor.com LTD's cannot guarantee color reproduction for your print-ready files if you: (a) did not request a hardcopy proof; or (b) you did not follow AbsoluteColor.com LTD's guideline. Also note that we accept no responsibility for color variations between submitted print-ready images and the actual artwork or product they represent. By placing an order with AbsoluteColor.com LTD you agree to all mention limitations.

Artwork Resolution

All artwork/images must be at minimum 300 dpi high resolution images suited for commercial printing. AbsoluteColor.com LTD is not liable for images printing as bitmaps, fuzzy, distorted, pixilated and low-resolution as the result due to customer provided artwork.

Rich Black/Black

AbsoluteColor.com LTD prints all order in process color (e.g. CMYK). CMYK jobs that contain large solid areas of black ink should have the black value set at (60, 20, 20 100). AbsoluteColor.com LTD will not be liable for printing a consistent, solid and rich black if artwork is not set up to this specification. (Do not use Rich Black on text and strokes).